Frequently Asked Questions

Find answers to common questions about our products and services

How do I determine my correct size?

Please refer to our detailed Size Guide located on each product page. We provide specific measurements for every garment to ensure a perfect fit.

Are your vintage items professionally cleaned?

Yes, all vintage and pre-owned pieces undergo a rigorous inspection and professional cleaning process before being listed on our store.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly. Please contact us within 1 hour of placement if you need to make changes; once shipped, we cannot modify the order.

Do you restock items that are sold out?

While our curated vintage pieces are unique, many of our contemporary staples are restocked seasonally. You can sign up for 'Back in Stock' alerts on the product page.

Do you ship internationally?

Yes, Front General Store ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.

How should I care for my premium fashion items?

We recommend following the specific care label instructions. Generally, we advise dry cleaning for structured garments and cold hand-washing for delicate knits.